Frequently Asked Questions (FAQ)

All files uploaded by unregistered users are automatically deleted from our servers after 24 hours. Registered users can configure the retention period in their dashboard.

Our service allows you to convert a wide range of image formats (JPEG, PNG, SVG, GIF, WebP, BMP, TIFF) and documents (PDF, DOCX, XLSX, TXT, etc.). See our full list of supported formats in the features section.

You do not need to create an account for basic conversions. However, registration with additional features is planned for the future.

Most conversions are completed in seconds. The exact time depends on the file size, source and target format, and current server load. More complex conversions may take up to a minute.

Free users can upload files up to 10 MB.

Free users can perform up to 500 conversions per day. Premium users will enjoy unlimited conversions.

We strive to maintain the highest possible quality during conversion. However, some conversions between very different formats may result in slight quality loss due to inherent differences between formats.

Yes, we use encrypted connections (HTTPS) for all file transfers. Your files are never accessible to other users and our staff does not access them except for maintenance operations.

You can contact us through the form on our contact page or by email at [email protected]